Privacy Policy

Effective Date: August 19, 2025

This Privacy Policy explains how Snigdho IT collects, uses, and safeguards your information when you visit our website and interact with our services. By using this site, you agree to the practices described here.

1) Information We Collect

Personal details: name, email address, phone/WhatsApp number, and any content you submit via forms or messages.
Technical data: IP address, device type, browser, operating system, referral URLs, pages viewed, and timestamps.
Usage data: interactions with pages, buttons, forms, and downloads (e.g., software or eBooks).
Cookies & identifiers: session cookies, analytics identifiers, and advertising IDs where applicable.
Communications: records of inquiries, support requests, and project correspondence.

2) How We Use Information

Operate and improve our website and offerings.
Respond to inquiries, quotes, and support requests.
Personalize content and user experience.
Run marketing campaigns, newsletters (with consent), and promotions.
Analyze performance, detect fraud or abuse, and maintain reliability.
Comply with legal obligations and enforce terms.

3) Cookies & Similar Technologies

Cookies are small files stored on your device to keep sessions stable and remember preferences. You can disable cookies in your browser settings; some features may not function as expected without them.

Essential cookies: site functionality and security.
Analytics cookies: traffic measurement and performance insights.
Advertising cookies: interest-based ads and campaign measurement (if used).

4) Analytics & Advertising

We may use analytics tools (e.g., Google Analytics) to understand traffic and usage patterns. Advertising platforms (e.g., Google, Meta, YouTube, X) may use cookies or pixels for reach, frequency, and conversion measurement. You can manage ad preferences via your platform settings or browser add-ons.

5) Sharing of Information

We share information only in limited situations:

Vendors & processors: trusted partners that support hosting, analytics, communications, payment, or security—bound by confidentiality and data-processing terms.
Legal requirements: when required by law, regulation, or government request.
Business transfers: during a merger, acquisition, or asset sale, subject to safeguards.
With your consent: when you ask us to share information with third parties.

6) Legal Bases (GDPR)

Where the EU/EEA GDPR applies, processing may rely on:

Consent (e.g., newsletters, certain marketing).
Contract (to deliver requested work or respond to inquiries).
Legitimate interests (site security, analytics, improving user experience).
Legal obligation (compliance with applicable laws).

7) Data Retention

Personal data is kept only as long as needed for the purposes outlined in this policy, or as required by law. When no longer necessary, data is deleted or anonymized.

8) Data Security

We apply administrative, technical, and physical safeguards to help protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is 100% secure, and absolute security cannot be guaranteed.

9) Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You can withdraw consent at any time where processing is based on consent.

To exercise rights, contact us using the details below. We may need to verify your identity before acting on a request.

10) Children’s Privacy

Our site is not directed to children under the age of 13 (or the relevant age in your jurisdiction). We do not knowingly collect data from children. If you believe a child has sent personal data, contact us so it can be removed.

11) International Transfers

Your information may be processed in countries other than your own. When data moves across borders, appropriate safeguards are applied in line with applicable laws.

12) Third-Party Links

Our site may include links to external websites. We are not responsible for the content or privacy practices of those sites. Review their privacy policies before sharing information.

13) Social Media Features

Our pages and content may include links or widgets for platforms such as Facebook, YouTube, X (Twitter), Telegram, and LinkedIn. These features may collect your IP address and set cookies. Your interactions are governed by the privacy policies of the respective platforms.

14) Contact

If you have questions regarding these Terms & Conditions, please contact us.

15) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will appear on this page with a new “Effective Date.” Material changes may be announced through the site or by direct notice where appropriate.

Tip for users: Most browsers include options to block or delete cookies. Platform-specific opt-outs for interest-based advertising can be found in Google, Meta, and other ad settings pages.

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